customers are equals
http://www.sciencedaily.com/releases/2010/08/100824082226.htm
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http://www.sciencedaily.com/releases/2010/08/100824082226.htm
+ Read MoreIf you have read the E-Myth and in the book it talks about having a system put in place to be able to duplicate and expand your business. To do this you have to standardize processes. The biggest question I get is what to standardize. The question usually comes from…
+ Read MoreIn an analysis of 181 competence models, 67 percent (2 out of 3) of the abilities thought todistinguish the best performers were emotional competencies. Compared to IQ andexpertise, emotional competencies mattered twice as much. This held true across all categoriesof jobs, and in all kinds of organizations in what sets…
+ Read MoreIn an analysis of 181 competence models, 67 percent (2 out of 3) of the abilities thought todistinguish the best performers were emotional competencies. Compared to IQ andexpertise, emotional competencies mattered twice as much. This held true across all categoriesof jobs, and in all kinds of organizations in what sets…
+ Read MoreBeing Lean: Not Just For Fat People How Comfortable Are You With Being Uncomfortable
+ Read Morehttp://leanjourneytruenorth.blogspot.com/2009/12/guest-post-happy-employees-happy-share.html Only 1 in 5 employees is willing to go the extra mile for the company. Many times we look at lean from the P&L aspect and forget the most important part about lean, the people. It is commonly known that if you do a lean implementation correctly you will…
+ Read MoreI tell random people what I do and when I tell them I hope companies implement lean they look at me funny and say “you mean like a personal trainer.” The reality is that “being lean” in terms of your body is very similar to “being lean” with a company….
+ Read Morehttp://www.leanblog.org/2009/12/guest-post-its-about-people/ Like many of you I first learned lean on the job in a manufacturing setting. Some of us have applied to areas outside manufacturing with pretty good success but there are things where it just seems like it’s not sticking with the people. So how do you convey the…
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