12/02/11 by Ankit Patel | appreciative inquiry, behavior change, change management, lean, od, positive psychology |

Change is inevitable – except from a vending machine. -Robert C. Gallagher If you are involved in any kind of change management effort that is large typically it takes about 2-5 years to make the change sustainable(The Banks Report December 2005). A Lean implementation is no different and in this…

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