12/14/11 by Ankit Patel | adding value, appreciative inquiry, lean office, value stream |

You might think of a scene like the one in the picture when you think of a “non-Lean office.”  The fact is that Lean in the office is much more than just a 5s program.  For those unfamiliar, 5s is a 5 step process to help organize the work space and…

12/08/11 by Ankit Patel | appreciative inquiry, behavior change, change management, continuous improvement |

This is the abbreviated post for the more detailed post on how to make change management work. Many of my clients approach me because they want one of three things.1) Process improvement2) Strategy facilitation3) Cultural changes Mostly they ask for the first two choices because they are more concrete.  When clients choose…

12/02/11 by Ankit Patel | appreciative inquiry, behavior change, change management, lean, od, positive psychology |

Change is inevitable – except from a vending machine. -Robert C. Gallagher If you are involved in any kind of change management effort that is large typically it takes about 2-5 years to make the change sustainable(The Banks Report December 2005). A Lean implementation is no different and in this…