04/13/10 by Ankit Patel | customer focus |

I recently had to call into GoDaddy.com technical support to resolve an issue. The issue is irrelevant but the experience I had with the techs was fantastic and something you don’t see from many companies. I needed to call into customer service twice (due to my own issues not theirs)…

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12/21/09 by Ankit Patel | customer focus |

I was at a Burger King a few years ago and I asked them for a Whopper without the meat (at the time I was a vegetarian). The cashier’s first impression was a look of shock and disgust. After she was over her shock she then proceeded to tell me…

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