Markets are always changing but companies don’t always recognize the changes. According to Harvard Business Review Daily Stat 1/4 of all households now only have a cell phone and no land line. How have you seen the land line market change because of this shift in the market? How do…
+ Read MoreEI (EQ) is tactical or immediate functioning, Cognitive (IQ) is strategic or long term capacity. IQ accounts for 4-15% of work performance, EQ averages 27% and can be as high as 60% source: MHS UK EQ can be broken down in to 5 areas: 1. Intrapersonal Skills2. Interpersonal Skills3. Flexibility4….
+ Read MoreWord of mouth is no longer just an intimate act: Consumers post product reviews online and disseminate opinions through social networks. McKinsey research indicates that in developed markets, word of mouth has its biggest impact when consumers decide which products to consider and when they’re actively evaluating products — at…
+ Read MoreIn the month of July, the number of fatal medication errors jumps 10% in U.S. counties with teaching hospitals, according to David Phillips and Gwendolyn Barker of UC San Diego. Each July, medical residents get new or increased responsibilities for patient care at the beginning of the academic year. Source:…
+ Read MoreA 1990 study concluded that a star performer is 85% more productive than an average performer in jobs of medium complexity (sales clerks, mechanics). A star performer is 127% more productive than an average performer in the most complex jobs such as insurance sales, account managers Source:Hunter, J. E., Schmidt,…
+ Read MoreRoad deaths in India rose 40% in five years to more than 118,000 in 2008. Source: New York Times The New York Times sites poor planning and a surge of drivers as the factors for the rise. The lack of planning and proper driver’s education seems to be the root…
+ Read MoreOnly 10% of cost-reduction programs sustain their results three years on, McKinsey research finds. Sales, general, and administrative (SG&A) costs are particularly unyielding: While manufacturing efficiencies have helped S&P 500 companies reduce the median cost of goods sold (as a percentage of revenues) by about 2.7 percentage points over the…
+ Read MoreThe Lean Way Consulting works with Non-Profits and has to work with board of directors who do not get paid. Motivating them can be challenging but here are some ways to motivate board members who work on a volunteer basis. 1)Pose provocative questions. Spend a significant part of each board…
+ Read MoreIn an analysis of 181 competence models, 67 percent (2 out of 3) of the abilities thought to distinguish the best performers were emotional competencies. Compared to IQ and expertise, emotional competencies mattered twice as much. This held true across all categories of jobs, and in all kinds of organizations…
+ Read MoreIn an analysis of 181 competence models, 67 percent (2 out of 3) of the abilities thought to distinguish the best performers were emotional competencies. Compared to IQ and expertise, emotional competencies mattered twice as much. This held true across all categories of jobs, and in all kinds of organizations…
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